Lansdale School of Business - National Academy of Massage Therapy Division
Wednesday, April 8, 2020

Grievance Process

Students with grievances are asked to first go directly to the person involved, state the problem and their feelings about it, and attempt to work the problem through with the other person, be it faculty, staff, or fellow student. Any unresolved questions or concerns, as well as concerns about the school following the terms of the enrollment agreement, may also be directed to the Executive Director of LSB. The Executive Director has an open-door policy and is available to aid students in the process of grievance resolution and to answer any questions regarding school policy or terms of the enrollment agreement. An open-air discussion with students and administrators is held at least once every six months. Students have the opportunity to make suggestions, ask questions, and discuss concerns. Issues which cannot be resolved directly or through the discussion may be submitted in writing on a form provided by the school and will be reviewed by the Grievance Committee. Lansdale School of Business is licensed by the Pennsylvania State Board of Private Licensed Schools. Students unable to resolve issues directly through the process listed above or through the Executive Director of LSB may bring the issues directly to the attention of the State Licensing Board at the following address:

Pennsylvania State Board of Private Licensed Schools
333 Market St.
Harrisburg, PA 17126-0333

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